2024 will be an important year for SNAV, which is the trade’s top choice.
High quality services and effective customer response
There will be many innovations in terms of the fleet and the routes to be announced in the coming weeks, with the focus on the trade which has always chosen SNAV for its high levels of service. Once again this year SNAV was on the podium in the Italy's Best Customer Service ranking in the Maritime Transport - Ships and Ferries category. This extraordinary result is thanks both to team work and SNAV’s traditional Neapolitan hospitality, with the company always placing clients and their satisfaction at the core of every action by providing high quality services and effective customer response.
“The weather favoured September holidays”
"The 2023 balance is satisfactory,- says Snav's director Giuseppe Langella. – We had a positive summer that lasted into autumn thanks to the weather, which favoured September holidays. We are satisfied with the results achieved both on the Ancona-Croatia and on the Naples lines to the Aeolian Islands, the Pontine Islands and the islands in the Gulf of Naples.” Results are in line with the predictions at the beginning of the year and with early autumn favouring off-season holidays, “only by the end of October will we perhaps have a clearer picture of the situation, and have more reliable projections on the final budget.” After the summer SNAV will maintain its traditional connections in the Gulf of Naples, focusing on the regularity and efficiency of services, with a particular attention to improving the quality levels on which it continues to invest.
