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A transparent property management format
Professional management and the Guest Angel are the innovative key of the Puglia Paradise model, and its hospitality philosophy, called Paradisophy, is a concept based on placing the guest and his needs at the center of the company’s priorities. Puglia Paradise proposes a B2C digital business model for guests and a B2B model for owners who benefit from the best rental performances with a carefree management and consequently a passive income. This transparent property management format guarantees maximum profitability without the onus of operational management.
The Guest Angel provides total assistance service 24/7
Puglia Paradise’s attention to quality is what makes the difference, guaranteeing that guests looking for an unforgettable and carefree holiday in Puglia can find exactly what they want, while the owner of the villa or trullo leaves it to Puglia Paradiso’s staff to look after the management, maintenance and assistance. Taking the responsibility for the holiday and the property Puglia Paradise’s staff is always available while respecting the privacy of the guest and acting only on request through a personal lifestyle concierge, the Guest Angel, who provides a total assistance service 24/7. Thanks to its competence and professionalism, Puglia Paradise is a valid alternative to a 5-star hotel or resort for short, medium and long stays.A personalized certificate of honorary citizenship of Frasassi
Thanks to the Genga municipality, the Frasassi Caves Consortium has launched a Tourist Passport signed by the mayor of Genga. The passport proposes an itinerary of five unmissable stages that reveal the area’s artistic, cultural and environmental heritage, and will be available to every visitor to the Frasassi Caves. Stamping the document at each site allows the visitor to receive his personalized certificate of honorary citizenship of Frasassi at the Info Point located in the car park ticket office.
“The Tourist Passport was created to promote our art and culture”
Together with the Tourist Passport, each visitor will receive a detailed map of the area with information about the attractions on this fascinating historical, natural and artistic heritage site. "The Tourist Passport was created to promote the art and culture of the area in a single shared project revolving around the Frasassi Caves and the most prestigious sites in Genga,- said Genga’s mayor Marco Filipponi. -The idea of creating honorary citizens of Frasassi with real certificates of citizenship and Tourist Passports allows us to personally involve visitors, and make them feel part of our territory.” 
The passport is presented in a handmade paper casket
Each Frasassi Tourist Passport will be signed personally by the mayor Marco Filipponi, and handed to visitors in a handmade paper casket from the Cartiera Manualis of Fabriano, together with a filigree representing the Temple of Valadier which is a symbol of Frasassi. A little gift will also be offered to children. These are the stops visitors have to make to obtain the Tourist Passport: the Frasassi Caves, the Hermitage of Santa Maria Infra Saxa and the Madonna di Frasassi Sanctuary. The Abbey of San Vittore delle Chiuse, the Castle of Genga. Pierosara, and the Fortress of Pierosara.
MarcheConnect, the first digital platform of Marche tour operators
The association with over 30 members spread throughout the Marche Region, and the first digital platform aims at boosting its activities in 2024. With its members and projects rapidly expanding, Inside Marche Live’s attendance at TTG Travel Experience is an opportunity to present new products and packages from the region’s inbound operators, as well as to launch the MarcheConnect project, the first collaborative digital platform of Marche tour operators.
The platform is both B2B and B2C
The MarcheConnect platform includes more than 1,000 dedicated Marche operators’ packages, experiences, and tours that are immediately available for both operators and end-customers (therefore both B2B and B2C). The platform will be connected with the regional digital system and, consequently, with the italia.it tourism digital hub through the new interoperability system.
Federico Scaramucci
“MarcheConnect allows us to stimulate international demand”
"This is a great opportunity for us,- says Federico Scaramucci, president of Inside Marche Live, -because it will allow us to stimulate international demand, notoriously the sector in which the Marche is weakest. Today out of every 100 tourists who chose the Marche, only 20 are foreign arrivals. With the platform we connect to a marketplace of over 80 thousand agencies and tour operators in the USA, Canada, Brazil, the UK, Australia and other countries, thanks to the partnership with Chameleon Global.”
Boosting recognition of the Marche region in Europe and globally
“This is a great opportunity for our region, and we must seize it as part of the platform's promotion and communication strategy in the markets that interest us, and which are identified with the region and the Agency for Tourism and Internationalization." All of which correspond to Inside Marche Live’s strategy to further boost recognition of the Marche region in Europe and globally.
“We revitalize these small towns with our tailor-made experiences”
“We are very strong in the South of Italy and we have unique tours to the borghi, which are small towns and villages where time seems to have stood still,- says director Michele Martulli. -Our international clients are interested in this kind of genuine experience which regularly encompasses food and wine. We revitalize these small towns with our tailor-made experiences, and for longer stays in outlying areas we have an excellent range of villas and residences.”
Rediscovering places of the past, where ancient traditions are still alive
“Our business is chiefly that of an OTA, and now we are gearing up to attend the autumn trade fairs like Travel Hashtag in New York, TTG Travel Experience in Rimini and the WTM and ETOA events in London. Every year we like to add at least ten new experiences, ranging from culinary tours to excursions like those on the Maratea coast by boat, canoe or kayak. This year these sea products were particularly successful with the Spanish market.” Martulli’s top markets are America, Germany, France and Spain, with clients looking to rediscover places of the past, where ancient traditions are still alive.
Alberobello Puglia
Hot-air balloons and an open-bus in Matera
“They like to interact with the locals like the grandmother who invites them into her home and shows them how she makes pasta. It is a rediscovery of ancient traditions and ancient roots. We work with both individuals and groups of all kinds, and we have hot-air balloons over Matera where we also have an open-bus in collaboration with IoBus of Rome for the Sassi and Murgia areas.”
Discover the Travel Deals
The Marche Nord’s Itinerary of Beauty guides, an exploration of an untouched environment rich in art and history, are adding a new guide featuring its regional theatres which are in many of the 21 towns that have already showcased their attractions in the earlier Itinerary of Beauty guides. The new edition will feature cities like Fano, Pesaro and Urbino as well as smaller towns including Apecchio, Pergola and Cagli, and like the earlier editions will be distributed at major Italian and foreign trade fairs, and in regional tourism offices.
“Showcasing the attractions of large and small municipalities”
"The latest Itinerary of Beauty features our historic theatres, many of which are still active.- said Amerigo Varotti, director of Confcommercio Pesaro e Urbino Marche Nord which has produced the guides. -The guides showcase the attractions of our large and small municipalities which also produce many excellent food products like our Prosciutto di Carpegna, Olio di Cartoceto and Caciotta di Colfiorito cheese, all of which have the protected designation of origin.”

Tacconi are a typical Marche pasta
Another specialty of the Marche are tacconi, a type of pasta made with broad-bean flour. “To hold the mixture together we add wheat flour and then form it into long thin noodles,- says Adele Cerisoli of La Palomba Hotel in Mondavio. – The tacconi can be enjoyed in soups or in the traditional Marche style, tossed in lard with garlic and topped with crunchy pork jowl and parsley.” The Marche city of Pesaro, which is famous as the birthplace of the great opera composer Gioacchino Rossini, will be Italy’s Cultural Capital 2024.
A Boeing 737 Max 8 in service on the route
The new route is in addition to the existing Warsaw-Radom service, which was inaugurated last 28 April and will also be maintained during the winter season with a Boeing 737 Max 8 in service on the route.
“We see high demand for our flights to the Eternal City from Radom”
“Being the national carrier, we work hand in hand with Polish companies,- says Lot’s president Michał Fijoł. - In the last two years our exporters have placed goods worth over 100 billion zloty in Italy. Better connections with the capital of Poland's great economic partner will contribute to further growth in trade. Rome is also at the top of the cities that Poles visit most often, as we see with the high demand for our flights to the Eternal City from Radom."
A better choice for passengers
"This is a significant development that consolidates our partnership with Lot Polish Airlines," added Ivan Bassato, chief aviation officer Aeroporti di Roma. "This new Warsaw flight further increases the choice for passengers, also in view of the next Jubilee to be held in Rome in 2025.”
A concrete approach to sustainability
Launched at the end of 2020, the Ospitalità Natura network, a joint venture between the Rimini-based consultancy firm Teamwork and the organic products company NaturaSì, now has more than 45 affiliated facilities, up 30% on last year. With a concrete approach to sustainability which the American magazine Skift calls the "from marketing to operations" trend, Ospitalità Natura has entered into numerous partnerships with associations and start-ups that help accommodation facilities on their path to ecological transition.
Ospitalità Natura EcoGreen Agritur Fiores
Introducing environmentally-friendly products
Thanks to the founding partnership with NaturaSì the Ospitalità Natura facilities can count on products or services from companies that are green. The Florenz campsite in Comacchio, among others, has thus been able to install three professional water dispensers. Ospitalità Natura has also teamed up with Officina Naturae, a Rimini-based company that is one of the first in Italy to reduce the impact of cosmetics and cleaning products on the environment.
Ospitalità Natura Holiday Village Florenz
Organic and vegan courtesy sets
The Ripostena Country House which has flats overlooking the Sienese countryside has introduced a certified organic and vegan courtesy set and cleaning products in packaging made of 100% bioplastic. The same approach has been adopted by Daniela of the Bio Boutique Hotel Xu in Rimini, who has chosen a natural and organic courtesy set for her guestrooms.
Ospitalità Natura Ripostena Country House Hotel
Replanting trees felled by a storm
The network can also create synergies and original ideas. Such as the sustainable rate proposed by Matteo of the Olympic Spa Hotel in Val di Fassa with Vaia, the start-up created following the 2016 storm that destroyed thousands of trees between Trentino and Veneto. Vaia is a way of involving and empowering travellers who, by choosing the sustainable rate, can support replanting the felled forests around the hotel.
Ospitalità Natura Olympic SPA Hotel
Three more weekly flights to Venice
The investment in the Italian market does not stop here: from 31 May 2024 the existing daily connections from Atlanta to Venice will also be upgraded, with three additional weekly flights, bringing the total number of connections to Venice to ten per week. In the peak summer months Delta Air Lines will operate up to 94 weekly flights between the US and Italy to meet the increased demand for travel between the two countries.
Additional frequencies to 4 Italian airports
In addition to the new route to Naples and additional frequencies on the Atlanta-Venice route, Delta will operate an overall schedule of direct flights to Rome Fiumicino from New York-JFK, Atlanta, Boston and Detroit, from New York-JFK and Atlanta to Milan Malpensa and to Venice Marco Polo from New York-JFK. All Delta flights to Italy are operated in partnership with Air France, KLM and Virgin Atlantic.
“Italy is one of the largest transatlantic markets for Delta”
"This is an important moment for Delta with the new daily flight to Naples and increased capacity to Venice next summer. Italy is one of the largest transatlantic markets for Delta, and we are very excited to be serving four Italian cities," said Matteo Curcio, Delta's senior vice president EMEAI. "We are seeing unprecedented demand for our connections, and we look forward to supporting inbound tourism by welcoming more visitors to Italy from the United States.”
Delta One passenger travel with Trenitalia in first class
Delta's Air+Rail service also provides easy connections with Delta's direct flights from Rome from four Italian cities, including Bologna and Florence, with operator Trenitalia. Delta's Air+Rail service is simple, as bookings include both air and rail segments. Delta One passenger travel with Trenitalia is in first class.
Renovating the garden to host large events
Already present in Palermo with a Mercure, Accor is now taking over the management of the historic Mondello Palace which closed in 2020. The property, owned by the Italo-Belgian company, will undergo a restyling that will involve both the hotel's 78 keys and the exterior. Here, work will be carried out above all on the garden, to turn it into an environment suitable for large events, and there are also plans to build a new swimming pool in addition to the existing pool.
Will it be ready to open in April 2024?
No word yet on the reopening date, although it is rumoured that it could be as early as next April, in plenty of time then for the 2024 summer season. The redevelopment will be carried out with the support of architect Luigi Smecca's studio.
This summer there was a growing demand to get away from touristy areas, with more and more visitors wanting to discover the authentic side of Italy’s cities, towns and villages, and to engage with local communities. The Telegraph, commenting recently on this trend, suggested that anyone coming to Rome should not miss the Garbatella, an off-the-grid neighborhood most visitors to the Eternal City never hear about.
The Garbatella was built as a working-class garden city in the 1920s, but these days apartments in the low-rise housing blocks are being snapped up for the area’s laidback lifestyle. And for the fact that it is just three metro stops from the Coliseum, and most of central ancient Rome.
So put the Garbatella on your Rome bucket list, and next time you’re in town take a stroll past colourful murals as locals go about their daily market shopping, or soak up the sun in one of its pretty little squares before dropping into the La Casetta trattoria for a perfect Cacio e Pepe. And for music buffs, in town for next summer’s opera festival at the ancient Baths of Caracalla - which are just ten minutes away by taxi –the cheerful flower-themed guestrooms in Duca’s House are just the ticket.
Pamela McCourt Francescone
Executive Editor

Castellabate is a charming hilltop town located in southern …
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Castellabate is a charming hilltop town located in southern …
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