Aeroporti di Roma and Be My Eyes are simplifying travel for blind passengers using new technology.
Enhancing the level of accessibility
Aeroporti di Roma has signed a partnership with Be My Eyes, a company that connects blind and visually impaired people with sighted volunteers and companies via live video and artificial intelligence. Fiumicino airport is thus further enhancing the level of accessibility through cutting-edge technology to support blind and visually impaired passengers, guaranteeing them a more inclusive travel experience, even when they re travelling independently.
Personalized support at the touch of a button.
By integrating Be My Eyes' Service ConnectTM platform into its accessibility services, blind and visually impaired travellers can access real-time assistance using an integrated advanced artificial intelligence service and dedicated agents via the Be My Eyes app. Whether it's finding their way around the terminal, getting flight information or locating services, passengers can now receive immediate and personalized support at the touch of a button.
“Moving around the airport more easily and safely”
“Travelling should be accessible to everyone and our partnership with Aeroporti di Roma brings us closer to this goal,- says Mike Buckley, CEO of Be My Eyes. -By integrating artificial intelligence tools and human assistance, we guarantee blind and visually impaired travellers the opportunity to move around the airport more easily and safely.”
“Guaranteeing the same level of service as for any other traveller”
“We are very proud to be a leader in accessibility and innovation,- adds Marina Maschio, Managing Director of ADR Assistance, the ADR group company that provides assistance to passengers with disabilities and reduced mobility.- The collaboration with Be My Eyes allows us to further improve the experience of visually impaired passengers, guaranteeing them the same level of service as any other traveller at Fiumicino and Ciampino airports, the only airports in Italy to be recognized with the ACI World's Accessibility Enhancement Accreditation’.
