Naples’ Centrale station stands alone for Italy in the top ten of the European Railway Station Index.
Naples Cenrrale station is in the top ten
This annual report, now in its fourth edition, ranks the 50 best large European railway stations.
This year stations in Switzerland and Austria dominate the top positions, with Zurich claiming the title of the best railway station in Europe for 2023, followed by Vienna, Berlin, and Bern. The significant revelation this year is Napoli Centrale's debut in the top ten, scoring 86 points. This places it ahead of Rome's Termini Station (78 points, ranked 16th), Bologna Centrale (71 points, ranked 26th), and Milano Centrale (68 points, ranked 29th).
Many factors are judged including late trains
The index, developed by the Consumer Choice Centre (CCC), an independent association dedicated to consumer advocacy across approximately one hundred countries, evaluates factors such as ticket offices, the range of services offered, accessibility options, transport links, free Wi-Fi availability, and the quality of coverage. Among the variables considered, and prioritised by passengers, are the types of tickets, apps, waiting times, and the percentage of late trains. Napoli Centrale's inclusion in the top ten reflects its positive standing in these crucial aspects, making it a standout railway station in the European context.
