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Trenitalia.  New trains, and enhanced High Speed, Intercity and Regional services    

Wednesday, 03 November 2021 11:39

“We are working to integrate the leisure and business sectors in such a way that the competitive value of our company is evenly distributed and becomes a value for everyone. We want to pass on the levels of trust and reliability in our company to our customers, and the intermediation of travel agents is crucial,” said Pietro Diamantini, High Speed Business Director Trenitalia

High Speed in Europe, and a new International Business Unit

Trenitalia.3_direttori.jpgThe recovery of the domestic market post-Covid is picking up and Trenitalia has many interests on foreign markets. In Spain there is company for high speed, in Great Britain regional and Intercity services as well as high speed as in Switzerland and Germany, and soon Greece too will have high-speed trains. “Given our many international interests a new business unit has just been set up. The International Business Unit is our fourth, after High Speed, Intercity and Regional, and will coordinate Trenitalia's international interests.”

Intercity trains. Connecting provincial capitals and main cities

Intercity is a public service for the Ministry of Transport, operating medium and long-distance routes that connect all the provincial capitals and main Italian cities,” said Business Intercity Director Domenico Scida  “The Intercity has a dual function, first as a commuter service and in recent years growing in importance in the leisure sector.”

Back to 70% of pre-Covid traffic levels  

“In the summer of 2021, with the recovery of tourism post–Covid, we worked together with holiday destinations and there was strong demand for the Adriatic, the South and Sicily. We operate 130 connections a day across Italy. The domestic market has picked up, and in terms of passengers we are now approaching 70% of pre-Covid traffic. 

Improving the quality of the rolling stock

“We have plans to improve the quality of the rolling stock and services on board. Intercity has two products: day and night, the latter with berths as well as seats.  By the end of the year all Intercity day trains will have places to carry bicycles and vending machines for food and beverages.”

“In Italy the regional train is the true protagonist of mobility” 

“In the last two years the true protagonist has been the regional train,” said Regional Business Director Sabrina De Filippis.  “Almost 50% of our trains are new, with high-quality services increasingly aimed at local tourism. The summer of 2021 was exceptional with a 20-30% increase in demand over 2020, which had already gone well.    Now we are working on new pricings aimed at families, friends and couples.

Train+bus services and new pricing 

Last year the Regional Business Unit took agency sales from 3% to over 12%.”Our big dream is to see our regional services in all tour operator packages”, continued De Filippis. “The regional train is the true protagonist of mobility, and where we do not reach by train we have local partnerships that allow our passengers to conclude their journey by bus to smaller localities. Visitors already know the Frecciarossa. Through our travel agent partners we want to get the message across that our regional trains are the best way to get from one end of the country to the other.”

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