"Tour operators, travel agencies and consumers cannot be expected to pay for yet another consequence of the crisis. The repercussions the chaos in air transport is having on travel must not fall either on people going on holidays, or on the other links in the chain,” said Ivana Jelinic, president of Fiavet-Confcommercio the Federation of Travel Agents of the Italian General Confederation of Enterprises.
She was speaking after the meeting between the Fiavet Transport Commission and Enac, the Italian Civil Aviation Authority, called to examine the present unsustainable situation.
The Italian Civil Aviation Authority has been asked to intervene
"We have asked Enac to intervene to resolve these difficulties," the president continued. "You cannot cancel flights, vary seasonal capacity and cause major delays, ruining holidays for people who trust in travel agencies.”
“We have asked Enac to respect the rules”
"We understand that during the pandemic staff had to be considerably reduced. That with the upswing airlines are facing problems with equipment. That investments had to be curbed in order to survive. But it is not right for the unknowns of air transport to fall on the other links in the chain. That is why we have asked Enac to respect the rules.”
