"We welcome and thank Ministers Santanché and Piantedosi for the sensitivity they have shown on the issue of the passport chaos that is causing inconvenience to citizens and damaging the tourist industry," said Franco Gattinoni, president of Confcommercio's Federation of Organised Tourism.
Members are experiencing delays of many months
"The meeting between the ministers responds to the appeal launched by our Federation many months ago, and it highlighted the seriousness of the problem. Our members are experiencing delays of many months in several parts of the country. Both their turnover and their hard work are going up in smoke.”
“We need investments in personnel and the digitization of passport offices”
“This is an unacceptable disservice on the part of a public administration that should be supporting our sector in this delicate phase of recovery after two difficult pandemic years. Concrete measures need to be implemented without delay to solve the problem, investing in personnel and the digitization of passport offices”.
