Not all disabilities are obvious. Health problems like autism, speech and sight impairments, diabetes and chronic pain can all be invisible. Many people with difficulties like these wear a green lanyard with a sunflower symbol which is the globally recognized sign for invisible disabilities and a simple and elegant way…

Italian politics really don’t understand tourism. There’s no two ways about it. The obscure detachment between politics and tourism is marked by decades of misunderstandings, underestimations, unjustified absences and troubled relationships. In short, it has been wrong right from the start. And, like all relationships that start out on the…

Milan’s Malpensa airport is once again close to pre-pandemic levels. A recovery in grand style with 97% of 2019 traffic registered this September. Which is by no means to be taken for granted considering the fundamental contribution of long-haul traffic, and passenger flows that have lagging behind short and medium…

Every cloud has a silver lining. Rising consumer prices have long been perceived as trouble and to be countered by fair means or foul, with uncontrolled inflation a harbinger of deep water, as it was in 1929. Without going that far, a moderate price increase could have beneficial effects. For…

A couple of weeks ago in a Vietnamese restaurant in Singapore I met my first robot waiter, and it made me think how robotics is changing the face of travel. As it has in Istanbul airport, not only one of the world’s largest, but also a fine example of a…

The real point is not how the summer went, but how the tourism system will manage to overcome inflation and soaring energy prices, two new obstacles we did not expect after Covid. Federalberghi president Bernabò Bocca emphasised the difficulties the Italian hospitality industry in facing with these two new challenges.…

Dozens, perhaps hundreds of people gathered along the fence that marks the boundary of the airport and has a great view of the runway. It happened a few days ago in Foggia, in the northernmost part of Puglia, gateway to the Gargano and its wonderful coast when, after a good…

There’s a lot of euphoria in the air. At least for Italian luxury hospitality, as was the mood a few days ago at the Luxury Hospitality Conference in the Lh Collection Milano Citylife. The event, organized by Teamwork in collaboration with HotelMyPassion, was an opportunity to take stock of the…